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Designing Learning That Scales, Engages, and Delivers Results
Designing Learning That Scales, Engages, and Delivers Results
7+ years of Turning training into revenue, retention, & efficiency
7+ years of Turning training into revenue, retention, & efficiency
Proven results:
40% increase in employee productivity
45% reduction in technology support tickets
35% increase in patient retention
92% learner success rate in blended learning environments
Micro-learning
Micro-learning
(40%+ Productivity & 20% Less Time)
(40%+ Productivity & 20% Less Time)
Challenge
Staff underutilized quiz-grade features in the LMS, creating progress-monitoring gaps and wasting hours weekly.
Solution & Role
Designed and developed a 5-minute microlearning module in Articulate Rise 360 demonstrating the fastest workflow with step-by-step visuals and job aids.
Results
→40% increase in weekly quiz grades submitted
→ 20% reduction in grading time
→ 30+ hours saved per week district-wide
→ 95% learner satisfaction
Tools: Articulate Rise 360 · SCORM · WCAG 2.2 AA
Compliance Training re-Design
Compliance Training re-Design
(100% Compliance within 2 weeks)
(100% Compliance within 2 weeks)
Challenge
Nearly half the staff (including all new hires) misunderstood key grading policy components, risking consistency and audit issues.
Solution & Role
Rapidly redesigned an existing Canva prototype into a fully interactive Google Slides module with real examples and downloadable job aids.
Results
→ Week 1: 70% compliance
→ Week 2: 100% compliance (sustained)
→ Eliminated policy-related errors
Tools: Canva · Google Slides · Teacher Access (LMS)
Healthcare Module – JM Sports Med
Healthcare Module – JM Sports Med
(35% Increase in patient retention)
(35% Increase in patient retention)
Challenge
COVID-19 epidemic caused a sharp increase in mental health patients but I saw an underutilization of sports medicine treatments.
Solution & Role
Created SCORM-compliant eLearning series with branching, teaching documentation standards and patient communication protocols.
Results
→ 35% increase in patient retention
→ Significant improvement in satisfaction scores
Tools: Articulate Storyline/Rise · xAPI · WCAG · Articulate Rise 360 · Articulate Storyline · SCORM/xAPI · WCAG 2.2 AA · ADDIE · SAM · Kirkpatrick Evaluation · Needs Analysis · Learning Analytics · Agile Project Management · Prompt Engineering (when needed)
Results-oriented Learning Experience Designer with 7+ years delivering high-impact eLearning, microlearning, blended, and performance support solutions across education, healthcare, and corporate environments.
I partner with stakeholders to design human-centered, data-informed learning experiences that drive measurable business outcomes — reducing time-to-competency, increasing knowledge retention, boosting employee performance, and delivering clear ROI.
I leverage adult learning science, agile development methodologies, learning analytics (xAPI), WCAG 2.2 AA accessibility standards, and AI-augmented workflows (prompt engineering in Claude/GPT-4o for rapid prototyping, asset generation, and personalization ideas — always with full human oversight, ethical implementation, and transparency) to create scalable, engaging solutions that solve real business problems.
Specialties: Articulate Storyline & Rise 360 · Branching Scenarios · Learning Experience Design (LXD) · Performance Consulting · AI-Enhanced Development · Learning Analytics · ROI Evaluation (Kirkpatrick/Katzell) · Agile/SAM
Learn how I can get your business to the next level here
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